Terms and Conditions

At Barefoot Dubai, we are eager to be thoroughly professional and legal, have a read below at our small print. Contact us
if you need to discuss anything at all.

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Booking

If you would like to hire us to provide photography services for you then the following procedure applies; You complete the booking form on our website Upon receipt of the enquiry form, duly completed, we will reply to you as soon as is practicable with an estimate for the provision of the Services (“the Estimate”) which will contain both the estimated fee for the provision of the Services (“the Payment”) and a brief description of the Services. This is not a binding offer by us to supply the Services. If you accept the Estimate, you must then email us and make the Initial Deposit Payment described in the Estimate. Once we receive the confirmatory email and the Initial Deposit Payment, we may email you to confirm that we will provide the Services. No contract shall be deemed to exist between us until that time. No variation to the agreed Services shall be permitted thereafter unless we expressly agree in writing to such variation.

Services

In providing the Services, we shall use such reasonable skill as is standard in the photography industry. We shall provide the Services described in the Estimate. In the event that you require services above and beyond the agreed Services, we may provide such services at our sole discretion and at our then applicable hourly rate.

Payment

Currencies accepted for payment are United Arab Emirate’s Dirhams. Methods of payment accepted – Visa and Mastercard (cardholder must retain a copy of transaction records and Merchant policies and rules). You must make the Initial Deposit Payment within seven (7) days of the issuing by us of the Estimate. If you do not do so, we reserve the right to withdraw the estimate. Any payments made – you will receive payment confirmation from us by email. The Initial Deposit Payment is non-refundable. The remainder of Payment, after the Initial Deposit Payment has been made (“the Balance Payment”) must be paid on or prior to the provision of the Services, [or the Balance Payment must be paid within 14 days of receipt by you of our invoice, failing which we reserve the right to charge you interest at the rate of 12% from the date the Balance Payment was due until the date the Balance Payment is made.] We will not trade with or provide any services to OFAC and sanctioned countries.

Your obligations

To enable us to provide the Services, you must accept and follow our reasonable requests and directions both prior to and during the photo shoot. If you fail to do so, we reserve the right to immediately terminate the provision of the Services, but you will still remain liable for the entire Payment. Customers using the website who are minor/under the age of 18 shall not register as a user of the website and shall not transact on or use our website. User is responsible for maintaining the confidentiality of his account.

Intellectual Property Rights

All intellectual property rights in the photos that we take, including copyright, remain with us, unless specifically agreed otherwise with you. You consent to our use and licensing of the photographs [for the purposes of advertising our services] You agree that we may keep, show, exhibit, communicate, distribute and/or publish any photographs that we may take.

Cancellation

In the unlikely event that we must cancel the provision of the Services, we shall refund all payments made by you minus deposit. In the event that you wish to cancel the provision of the Services, you must provide us with no less than five (5) [working] days’ notice prior to the scheduled date for the provision of the Services. If you don’t provide the required notice, we are entitled to charge you for the entire Payment. If you do we will refund you minus deposit payment.

Liability

Under no circumstances shall our liability to you exceed the amount of the Payment actually made by you.

Governing law and jurisdiction

United Arab of Emirates is our country of domicile. Any dispute arising out of or in connection with any agreement deemed to arise between us, including any question regarding the existence, validity or termination of such agreement, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (“the DIFC”). You agree that you shall submit to the jurisdiction of the Small Claims Tribunal (“the SCT”) of the DIFC in any case where the SCT shall have jurisdiction in any dispute arising out of any agreements deemed to arise between us and in particular, the payment of any monies due. [The confirmation of this Agreement shall be taken as the Parties written consent to the SCT having jurisdiction in any such matter.] These terms and conditions shall be governed by and construed in accordance with the laws of the Emirate of Dubai.

Privacy Policy

Information gathered by www.barefootdubai.com – this is www.barefootdubai.com’s (“www.barefootdubai.com”) online privacy policy (“Policy”). This policy applies only to activities www.barefootdubai.com engages in on its website and does not apply to www.barefootdubai.com activities that are “offline” or unrelated to the website. www.barefootdubai.com collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the www.barefootdubai.com website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the www.barefootdubai.com website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to www.barefootdubai.com, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information. 1. USE AND DISCLOSURE OF INFORMATION. Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered. 2. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. COOKIES. Cookies are small bits of data cached in a user’s browser. www.barefootdubai.com utilises cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered. www.barefootdubai.com may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide www.barefootdubai.com with content for publishing or feedback, we may publish your user name or other identifying data with your permission. www.barefootdubai.com may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. www.barefootdubai.com may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if www.barefootdubai.com files for bankruptcy, or there is a transfer of the assets or ownership of www.barefootdubai.com in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions. 3. SECURITY. www.barefootdubai.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.barefootdubai.com cannot guarantee the security of any information that is disclosed online. 4. OTHER WEBSITES. www.barefootdubai.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect. MINORS. www.barefootdubai.com does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the www.barefootdubai.com website or services, and www.barefootdubai.com requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, www.barefootdubai.com does not knowingly distribute personal information regarding minors under the age of 18. CORRECTIONS AND UPDATES. If you wish to modify or update any information www.barefootdubai.com has received, please contact info@barefootdubai.com. 5. MODIFICATIONS OF THE PRIVACY POLICY. www.barefootdubai.com. The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Delivery Policy

For a more detailed description of what you receive from us after the shoot look here.

Refund Policy

Once deposit payment is made, this is NON refundable. Any payment made will be returned, if you cancel the shoot within the 5 working days (payment will be made back through your original mode of payment).

Contact Us

PO Box 5000014, Level 14, Boulevard Plaza, Tower 1, Sheikh Mohamed Bin Rashid boulevard, Downtown, Dubai, UAE Tel : + 971 4 368 0959 Fax : + 971 4 455 8556 Email: love@barefootdubai.com

Frequently Asked Questions

FAQ can be found here.

Frequently asked questions

Have a look below to see if we can answer your questions Contact us with any more questions.
Press here to look at our portfolio.

family photographer dubai

We are constantly writing new copy, thinking of new packages and investing in our website to make it an easy and professional experience for you.

We know from many of the lovely emails you send us that you think carefully when choosing a photographer and some questions are very important to help you decide who to work with. We’ve tried to answer some of the more common ones below.

What do you do?

We take stylish, beautiful photographs of you and your family at our studio, your home, hotel, beach or park.

Can I book a shoot without paying anything?

No. We require a deposit payment (500Dhs), payment completion on shoot day… or, to save messing about with money on the shoot day, most people that book with us prefer to pay 100% in advance. Both methods are available on our website. See the payment page.

How can I prepare for the shoot?

1. Tell the kids they’re doing something different: Tell them you are all going on a photo play date. No fake smiles allowed. You must have fun and be yourself. 2. Incentives: Tell your children that if they are they have fun and are TRULY themselves, that a surprise treat might be in store. 3. Bring drinks and snacks: A MUST! Low blood sugar equals crabby kids and parents! 4. Bring toys / props from home that define your child: It allows the photographer time to connect to your child through the toy. It also helps you remember this stage of his / her life. 5. Do not dress in all matching clothes: If you want to remember who you were, this is not working for you! NO personality. 6. Don’t dress like someone you are not: Regardless of whether you saw it in a magazine or on some staged “What to Wear” ad, the best place to start is in YOUR OWN CLOSET. Then only purchase new clothes or accessories to fill in the gaps. Remember, this session is to remember who YOU were… not trying to be someone you were NOT! 7. Let go: Really, this tip is more for mom and dad. Once the kids can see you are acting naturally yourself they will follow suit. Don’t you want to look back at your photos and see love and joy? 8. Schedule the session during your child’s happy time: Think about naps / energy levels. 9. Have some ideas ahead of time: Think through some activities your family enjoys together. This is one way to engage the family while having fun mixing things up. (ie. bubbles, balls, kite flying). 10. Pick a location that will make you all happy: For example, if your family is not so keen on the beach or if the little ones are too young lets do a studio shoot.

What time of day do you shoot?

For an outdoor shoot, sunsets and early mornings get the very best results. Weekdays are preferable as there will be less people at outdoor locations. We will work around naps and school timings, we want everyone to feel their best!

Where do you shoot?

Your home, our studio, your hotel, at the beach, or in the park.

How long does it take?

Newborn shoots depend very much on the baby, typically they take 3-4 hours. All other shoots are 1 hour.

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How do I get the images?

We email to you, a password protected download link so that you can simply download your images to a computer.

When do I get the images?

We require ten working days to prepare your images. Press here to read more.

What resolution are the images, are they watermarked?

We deliver images in high resolution (for print) and low resolution (for online), the images are not watermarked.

Do you have any hidden charges?

No! This is a high priority for us. We are aware that a lot of the photographers in Dubai confuse you with their pricing and hidden charges, we very much wanted to distance ourselves from this common complaint as much as possible. Our packages and pricing is based on feedback from you. All our prices are listed clearly on our website, and you don’t have to send emails back and forth to uncover other hidden charges.

Are you licensed and qualified?

We certainly are. We are also a British company, Alex is BIPP qualified and we are the very first company in Dubai to be NAPCP members – The National Association of Professional Child Photographers, whose mission is to promote and support the artistry and integrity of professional child photographers around the world. We are also members of the British Royal Photographic Society.

Do you charge for each image?

No! We are aware there are other photography companies doing this and it is another common complaint we hear often and wanted to distance ourselves from. Charging per image makes a photography company lots of money, but it’s not what customers and families want, so we designed our packages differently after gaining feedback from you. Our packages are ‘all in’ costs – one cost per package.

Do you edit the images?

Yes! Alex is one of the only Adobe Photoshop trainers in Dubai, teaching regularly for the local photography education provider GPP, consequently the team have great retouching and colouring skills. We don’t deliver images straight from camera, they are carefully checked, cleaned, cropped and colour corrected and retouched if necessary.

Is it possible that a man does not see, or edit my images

Of course, this is a common request and we are very happy to oblige. We have female editors and photographers and we can ensure that they are viewed only by ladies.

Is it possible to see examples of your images for maternity and newborn before I make a booking?

Absolutely. We have many images for you to view in our portfolio, press here.

How long in advance should I book my shoot?

We suggest you book at least 4 weeks in advance, although we will attempt to accommodate last minute requests. The ideal time frame to ensure you get YOUR preferred time/date is at least 4-8 weeks in advance.

Will you visit my apartment, villa / palace to shoot?

Yes!! Press here to read about our different packages.

What if I am running late for the shoot?

Please text / whatsapp / call your Barefoot photographer if you are delayed. If you arrive late, keep in mind we may have another shoot booked right after yours (some months / weeks are particularly busy), and your shoot may not be able to be extended. Remember: traffic in Dubai can be unpredictable!

Can I buy all of the images that the photographer took?

Unfortunately not. Not even if you ask really, really nicely… Seriously though – it sometimes can take 2-3 shots to get exactly that perfect version of a shot and it would mean giving you bad images, also since our photographers shoot in raw format this would mean editing hundreds of extra not-perfect shots rather than focusing on delivering you the best of the lot! This leads into our other, even more important, reason: we only want to send you shots that we know you will love! You can always read more about what we deliver here.

Numbers

If you’d like more than five people to attend your session, no problem, but we do have a 75 Dhs per person surcharge for this. We regularly work with larger groups and experience tells us that these shoots take longer than the normal hour that we normally shoot together for. Experience tells us it takes more time to organise everyone, get people into position and get the shots we all want from the shoot. Our reputation is built on creating great images, meaning that we need to invest a little extra time at the shoot to get these with larger families, hence the charge.

Cost changes

For travel outside of Dubai, we have a 400 Dhs charge. For weekend shoots add a 250 Dhs charge. And for twins shoots, because of the increased time it takes, we simply add just 300 Dhs.

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