Terms and Conditions

At Barefoot Dubai, we are eager to be thoroughly professional and legal, have a read below at our small print. Contact us
if you need to discuss anything at all.

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Booking

If you would like to hire us to provide photography services for you then the following procedure applies; You complete the booking form on our website Upon receipt of the enquiry form, duly completed, we will reply to you as soon as is practicable with an estimate for the provision of the Services (“the Estimate”) which will contain both the estimated fee for the provision of the Services (“the Payment”) and a brief description of the Services. This is not a binding offer by us to supply the Services. If you accept the Estimate, you must then email us and make the Initial Deposit Payment described in the Estimate. Once we receive the confirmatory email and the Initial Deposit Payment, we may email you to confirm that we will provide the Services. No contract shall be deemed to exist between us until that time. No variation to the agreed Services shall be permitted thereafter unless we expressly agree in writing to such variation.

Services

In providing the Services, we shall use such reasonable skill as is standard in the photography industry. We shall provide the Services described in the Estimate. In the event that you require services above and beyond the agreed Services, we may provide such services at our sole discretion and at our then applicable hourly rate.

Payment

Currencies accepted for payment are United Arab Emirate’s Dirhams. Methods of payment accepted – Visa and Mastercard (cardholder must retain a copy of transaction records and Merchant policies and rules). You must make the Initial Deposit Payment within seven (7) days of the issuing by us of the Estimate. If you do not do so, we reserve the right to withdraw the estimate. Any payments made – you will receive payment confirmation from us by email. The Initial Deposit Payment is non-refundable. The remainder of Payment, after the Initial Deposit Payment has been made (“the Balance Payment”) must be paid on or prior to the provision of the Services, [or the Balance Payment must be paid within 14 days of receipt by you of our invoice, failing which we reserve the right to charge you interest at the rate of 12% from the date the Balance Payment was due until the date the Balance Payment is made.] We will not trade with or provide any services to OFAC and sanctioned countries.

Your obligations

To enable us to provide the Services, you must accept and follow our reasonable requests and directions both prior to and during the photo shoot. If you fail to do so, we reserve the right to immediately terminate the provision of the Services, but you will still remain liable for the entire Payment. Customers using the website who are minor/under the age of 18 shall not register as a user of the website and shall not transact on or use our website. User is responsible for maintaining the confidentiality of his account.

Intellectual Property Rights

All intellectual property rights in the photos that we take, including copyright, remain with us, unless specifically agreed otherwise with you. You consent to our use and licensing of the photographs [for the purposes of advertising our services] You agree that we may keep, show, exhibit, communicate, distribute and/or publish any photographs that we may take.

Cancellation

In the unlikely event that we must cancel the provision of the Services, we shall refund all payments made by you minus deposit. In the event that you wish to cancel the provision of the Services, you must provide us with no less than five (5) [working] days’ notice prior to the scheduled date for the provision of the Services. If you don’t provide the required notice, we are entitled to charge you for the entire Payment. If you do we will refund you minus deposit payment.

Liability

Under no circumstances shall our liability to you exceed the amount of the Payment actually made by you.

Governing law and jurisdiction

United Arab of Emirates is our country of domicile. Any dispute arising out of or in connection with any agreement deemed to arise between us, including any question regarding the existence, validity or termination of such agreement, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (“the DIFC”). You agree that you shall submit to the jurisdiction of the Small Claims Tribunal (“the SCT”) of the DIFC in any case where the SCT shall have jurisdiction in any dispute arising out of any agreements deemed to arise between us and in particular, the payment of any monies due. [The confirmation of this Agreement shall be taken as the Parties written consent to the SCT having jurisdiction in any such matter.] These terms and conditions shall be governed by and construed in accordance with the laws of the Emirate of Dubai.

Privacy Policy

Information gathered by www.barefootdubai.com – this is www.barefootdubai.com’s (“www.barefootdubai.com”) online privacy policy (“Policy”). This policy applies only to activities www.barefootdubai.com engages in on its website and does not apply to www.barefootdubai.com activities that are “offline” or unrelated to the website. www.barefootdubai.com collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the www.barefootdubai.com website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the www.barefootdubai.com website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to www.barefootdubai.com, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information. 1. USE AND DISCLOSURE OF INFORMATION. Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered. 2. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. COOKIES. Cookies are small bits of data cached in a user’s browser. www.barefootdubai.com utilises cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered. www.barefootdubai.com may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide www.barefootdubai.com with content for publishing or feedback, we may publish your user name or other identifying data with your permission. www.barefootdubai.com may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. www.barefootdubai.com may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if www.barefootdubai.com files for bankruptcy, or there is a transfer of the assets or ownership of www.barefootdubai.com in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions. 3. SECURITY. www.barefootdubai.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.barefootdubai.com cannot guarantee the security of any information that is disclosed online. 4. OTHER WEBSITES. www.barefootdubai.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect. MINORS. www.barefootdubai.com does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the www.barefootdubai.com website or services, and www.barefootdubai.com requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, www.barefootdubai.com does not knowingly distribute personal information regarding minors under the age of 18. CORRECTIONS AND UPDATES. If you wish to modify or update any information www.barefootdubai.com has received, please contact info@barefootdubai.com. 5. MODIFICATIONS OF THE PRIVACY POLICY. www.barefootdubai.com. The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Delivery Policy

For a more detailed description of what you receive from us after the shoot look here.

Refund Policy

Once deposit payment is made, this is NON refundable. Any payment made will be returned, if you cancel the shoot within the 5 working days (payment will be made back through your original mode of payment).

Contact Us

PO Box 5000014, Level 14, Boulevard Plaza, Tower 1, Sheikh Mohamed Bin Rashid boulevard, Downtown, Dubai, UAE Tel : + 971 4 368 0959 Fax : + 971 4 455 8556 Email: love@barefootdubai.com

Frequently Asked Questions

FAQ can be found here.

About us

Barefoot Dubai is a British qualified professional photography company started in Dubai and has grown organically with your help. Read below to find out more about Alex and the Barefoot Dubai team.

Contact us if you would like to know anything at all.

family photographer dubai

Run by Alex Jeffries, a Dubai resident for 15 years – Barefoot Dubai is a family business. Alex also has a successful commercial photography business, and was frequently asked by friends and clients: “Will you do a family shoot?” or “can you photograph our newborn?” Common complaints he heard: family photographers are unprofessional, they charge too much, they don’t deliver what I want. So the Barefoot seed was planted: Alex thought long and hard to see if he could create a professional family photography service that fixed these issues. Things high on the agenda were: price, deliverables, choice and most importantly, quality.

Alex’s family grew with his wife’s first pregnancy and he was immersed into the wonderful world of families, babies and children. The Barefoot seed started to grow.

The pregnancy was far from easy or straightforward, many times the family were told to be prepared, that the baby might not make it.

But with prayers, tears and a fantastic doctor, a miracle happened. Baby Aya arrived early but perfect at 36 weeks on 16th of September 2013.

And around that time, Barefoot Dubai was born too.

Barefoot Dubai

We all know that wonderful feeling: when you slip off your shoes at the end of a long day, walk through fresh grass or stroll along the beach. We call it ‘that Barefoot feeling’, a moment when you’re relaxed, comfortable and can truly be yourself. It’s wonderful to see photos of our loved ones (with the whole family in the shots), but not at great cost, or in a stuffy formal environment. Barefoot Dubai offers stylish, contemporary and beautiful images captured on relaxed and fun photo shoots.

Whether you’re a self-conscious pregnant mum to be, a couple in need of some down time, or a family who can’t all smile at the same time, we can help. We can soothe your beautiful newborn at a time when we know you are going through a roller coaster of emotions.

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We understand that not everyone likes to have their photo taken and that you are not always feeling your best, so we use our years of experience, relaxed style and great locations to get the best out of you.

We’ll plan an elegant and creative shoot to celebrate your family and capture memories forever, creating great images of you and all of the family, young and old. When it comes to professional family photography, we have listened to what you want and what you are unhappy with.
All too often we hear that people are lured into photoshoots by an appealing offer, only to discover that if you want your images (digital files) or canvases and prints afterwards, you will have to pay thousands of dirhams for the privilege.

We don’t do that. We are open about our costs and the way we work, nothing is hidden. Our costs are ‘all in’ costs. Alex strongly believes in being upfront and transparent with clients. Many other photographers may offer a low session / shoot fee, but then often after, they will include many add-ons, so the total cost ends up being much more than you expected to pay. People tell us every day at shoots, they are unhappy for being ‘tricked’ in this way and want more transparency in family photography.
Our clients feedback to us is, that they trust and respect the professionalism and honesty in our pricing and also clarity in our deliverables and we are very proud of this.

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After the shoot, what do you get?

After the shoot, (within ten working days) we give you (30-40 retouched)

1. Classic black and white images.

2. Beautiful full colour images.

3. Great Vintage look images.

Then in each of these 3 categories, we give you

a. High resolution files (these are files you can use for print.)

b. Low resolution files (these are files you can use for online and social media use.)

And yes! Unlike some other Photography companies in Dubai, our images are not copyrighted or watermarked, they are your images.

No other family Photography company in Dubai offers so many great options.

We will spend an hour or two with you (depending on which shoot you book), on a date and a time convenient for you. We’ll discuss any special shots you may want or any concerns you may have before the shoot. After the session we don’t just give you unedited files straight from camera, we carefully assess, colour correct and retouch the files, then deliver the best (high resolution) images so you can view and download them with your friends and family.

It’s as simple as that. No charges for extra images. No medium resolution images. No watermarked images. No holding your images to ransom keeping them for months and months. You get them all, when you want them, in high resolution. We also give you classic black and white, gorgeous colour and a vintage look, plus low resolution versions of the files for emailing to family and friends and sharing on social media. All of this for one price (all prices are clear on our website). Nothing is hidden.

family photographer dubai
family photographer dubai

Let’s talk for a minute about the images as well. We are a licensed, professional and British qualified photography company who take great photographs and make great images.

We didn’t just buy an expensive camera, attend a photography course and make a Facebook page. Alex has 25 years experience, 15 of which have been on the ground in the region, and holds a qualification from the British institute of Professional Photography. We are members of the British Royal Photographic Society and are the very first Photography company in the UAE to be awarded membership to the The National Association of Professional Child Photographers, whose mission is to promote and support the artistry and integrity of professional child photographers around the world.

Regarding image quality – we are Getty approved – Getty sets quality benchmarks for professional photographers all across the globe and they have the highest industry standards. We have also been invited to work directly with Adobe® as an Adobe Community Professional (ACP) Alex is one of the highest rated Adobe software trainers in Dubai, dedicated to enhancing creativity, communication, and collaboration with the global Adobe community, with direct access to program benefits and tools and can interact with Adobe teams who are working with the latest design and imaging technologies.

Alex also teaches Studio lighting and Adobe Photoshop and Lightroom software training for EMDI, Gulf Photo Plus, and Tashkeel-Dubai. Consequently, Alex and the team possess great retouching and colouring skills making your images really stand out from the rest. Have a look at some of our great images here.

family photographer dubai

From speaking with many many mums and dads and families, we are aware you are very passionate to choose the right photographer, therefore please consider these three very important points before making your decision:

1. Look at the images the company or photographer has shot before.

2. When comparing costs, consider what the company gives you for that cost. (We give you all the images. There are no hidden costs. See above)

3. Read client testimonials, feedback from happy customers.

We realise how important it is to capture special moments in our lives, and we truly believe that Dubai’s families and visitors should have gorgeous photos without fussy photographers, expensive studios, stress and high-prices.

We look forward to meeting you and welcoming you to the Barefoot Family!

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The team

Sapphire – Whether she’s on a beach in fifty degree heat or in a studio with five children under her feet, Sapphire keeps her cool and delivers amazing images every time. With five years photography experience, Sapphire brings out the best in everything and everybody, from babies to mums to families.

Alex – With over 25 years experience, both in the UAE and UK, Alex has worked with some of the world’s biggest brands. His cool, calm and collected style is legendary, bringing creative flair with no stress to every photography shoot. His professional experience means you can relax, have fun and know that you are in completely safe hands.

Ruth – New in Dubai, we were so pleased when Ruth contacted us… We call her the baby whisperer, great people skills, great shooting skills, a real asset to our team, we couldn’t do without her.

Kelly – If we shoot together, you will have spoken with Kelly on the phone, or by email… Able to juggle diaries like a Jedi master, and can recall families we have shot with by all their names from a year ago – couldn’t be calmer in a crisis.

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This is Aya (above), where it all started.

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